Connect Microsoft 365
Alongside Gmail, you can connect a Microsoft 365 mailbox (Outlook) to Flino — for sending your offer and follow-up emails and receiving replies. You find it under Settings → Email in the Microsoft 365 mailbox section, right below the Gmail card.
Prefer Gmail? See Connect Gmail and Google.
Requirements
Section titled “Requirements”- A Microsoft 365 work or school (business) account. Personal Microsoft accounts (outlook.com, hotmail.com, live.com) are not supported.
- Depending on your organisation, administrator consent for the Flino app may be required. If so, the card shows the status “Administrator consent required” — a Microsoft 365 administrator of your organisation then has to approve the app.
Connect the mailbox
Section titled “Connect the mailbox”- Open Settings → Email and, on the Microsoft 365 mailbox card, click Connect Microsoft 365.
- Sign in to Microsoft with your work account (or select it).
- Confirm the requested permissions (read and send email, plus calendar availability). If your organisation requires admin approval, obtain it.
- Back in Flino, the card shows the status Connected along with Connected mailbox, Account type, and Tenant.
What Flino does with the mailbox
Section titled “What Flino does with the mailbox”- Sends offer and follow-up emails through your Microsoft 365 mailbox
- Receives & detects replies — incoming replies are detected and classified, and active sequences pause automatically (just like with Gmail)
- Category import: Outlook emails you assign the “Flino” category to appear in the inbox for assignment
- Outlook calendar — availability check (Free/Busy) only. Creating events or Teams links via Microsoft is not available yet.
Gmail and Microsoft 365 at the same time
Section titled “Gmail and Microsoft 365 at the same time”You can connect Gmail and Microsoft 365 in parallel. The mailbox you connect first becomes your organization’s default sending mailbox. If sending should switch to the other mailbox later, Flino explicitly asks before the switch; a silent switch never happens. Once an offer has been sent through a given mailbox, further emails for that offer stay on the same mailbox.
Limits & good to know
Section titled “Limits & good to know”- Attachments: through Microsoft 365, at most 3 attachments of max. 3 MB each.
- One mailbox per user.
- Renew connection: if the connection expires, the card shows “Renew connection” — reconnect the mailbox via the same button.
- Disconnect: use Disconnect on the card. After that, no emails are sent through this mailbox; you can reconnect at any time.