Connect Gmail and your Google account

Flino sends every email through your own Gmail mailbox. Incoming replies are read directly from this mailbox. Without this connection, Flino cannot send emails or detect replies.

Using Microsoft 365 / Outlook instead of Gmail? See Connect Microsoft 365.

Where to set up the connection

1. Go to Settings → Integrations.
2. In the Gmail mailbox section, you see the current status:
   • Connected — everything works
   • Renewal required — the permission needs to be refreshed
   • Not connected — you still need to connect

Connect

1. Click Connect Gmail mailbox.
2. You are redirected to Google. Pick the account you want to use and grant permission.
3. You land back in Flino. The status changes to Connected and you see the toast “Gmail connected — Flino can now send emails for you automatically. ✉️”.

![Screenshot: "Gmail mailbox" area in Settings → Integrations with status "Connected"](TODO)

What Flino does with Gmail

• Send emails on your behalf (first email, follow-ups, replies, test email)
• Read incoming replies, classify them, and assign them to the right offer
• Pause an active sequence automatically as soon as a customer reply comes in

What Flino does not do with Gmail

• Delete emails
• Read or analyse emails outside the Flino context
• Send spam — you control which sequences are active

Send a test email

In the same area you can send a test email to any address to verify everything works:

1. Type the email address.
2. Click Send.
3. Toast “Test email sent successfully!”

Disconnect

If you want to detach Flino from your mailbox:

1. In the Gmail mailbox section, click Disconnect.
2. Confirmation dialog “Disconnect Gmail?” — click Disconnect.

After disconnecting, no emails can be sent from Flino. Active sequences pause with the reason Gmail disconnected until you reconnect.

Permission expired

If the status shows Renewal required, click Reconnect Gmail and run through the OAuth flow again. Common causes:

• You revoked the permission manually in your Google account.
• You changed your password or a 2FA setting.
• A long inactivity period let the token expire.

Connect Google Calendar

If you connected Gmail during onboarding, calendar is usually included automatically (same OAuth consent). Otherwise you find the Google Calendar area in the same Integrations tab.

What Flino does with calendar:

• Check availability (free/busy) — Flino only sees whether time is free or busy
• Create events — when a meeting is detected in a customer reply, you can add it to your calendar with one click

Event details are neither stored nor read — Flino only sees free/busy slots.

Google Drive

When your Google account is connected, you can import offer PDFs directly from Drive — see Create offer.