Create your account and confirm your email
Sign up
Section titled “Sign up”- Open the sign-up page and enter your first name, last name, email, and a password (at least 12 characters).
- Tick the box “I accept the Terms and Conditions and acknowledge the Privacy Policy.”
- Click Create account.
Alternatively, skip the password: Sign up with Google or Sign up with Microsoft creates your Flino account directly through the respective login. For the Microsoft route, sign in with your work account (Microsoft 365 Business). Here too, tick the terms and privacy box first, otherwise Flino reminds you. The login only takes over your identity (name and email). You connect your mailbox later as a separate step.
When you sign up with Google or Microsoft, there is no confirmation email. You land directly on the dashboard and start the setup there via Continue onboarding, see Onboarding.
Confirm your email
Section titled “Confirm your email”After signing up with email and password, you see “Almost done!” and Flino sends you a confirmation email.
- Open the email in your inbox.
- Click the confirmation link.
- You see “Email confirmed!” and you are redirected to onboarding after a moment. Alternatively, click Continue to onboarding.
About half an hour after confirming (with Google or Microsoft, after signing up), you usually receive a welcome email from Emad, the founder of Flino. It lists the first steps and contains the link “Pick a time for a live demo” in case you want to see Flino in a live demo first. You can unsubscribe from such tip emails from Flino via the link at the end of each email.
Email did not arrive?
Section titled “Email did not arrive?”- Check spam. First-time emails sometimes land there.
- Email correct? Typo? You can change the address from the confirmation screen via Use a different email.
- Wait a couple of minutes. Emails can take longer than expected.
- Already confirmed? Click Sign in next to “Already confirmed?” and log in directly.
Common errors
Section titled “Common errors”| Message | What to do |
|---|---|
| ”Sign-up failed” | Check that your password has at least 12 characters and try again. |
| ”Google sign-up failed” or “Microsoft sign-up failed” | Try again. For Microsoft, use a work account. |
| ”Email already registered” | Your account already exists. Use Sign in or “Forgot password?”. |
| ”Confirmation failed” | The link is expired or invalid. Click Sign up again or Go to sign in, or contact support. |
Confirm current terms
Section titled “Confirm current terms”If your consent to the current version of the Terms and Conditions and the Privacy Policy is missing, for example because one of them changed, Flino shows the page “Confirm current terms” before you can continue. Tick the box and click Confirm and continue. If you do not want to accept, you can sign out there via Sign out.
Sign in
Section titled “Sign in”Once your account is confirmed, you can sign in any time on the sign-in page with your email and password. If you registered via Google or Microsoft, use Sign in with Google or Sign in with Microsoft there.
If you forgot your password, click Forgot password? on the sign-in page, enter your email address and click Send link. Through the link in the email you set a new password with at least 12 characters.
Bought Flino through the Microsoft Marketplace
Section titled “Bought Flino through the Microsoft Marketplace”If you subscribed to Flino in the Microsoft or Azure portal, choose “Configure account” on the subscription there. You land on the Flino page “Activate Microsoft subscription”.
- If you are not signed in yet, click Sign in and activate and sign in. If you do not have a Flino account yet, sign up as described above.
- Flino activates the subscription and reports “Activated! Your company account is set up.”
- Go to company account takes you to your company account.
If the page shows “No activation token found.”, reopen the subscription in the portal and choose “Configure account” again.