Settings overview
In Settings you manage everything that does not belong to a single offer. Reachable from the left navigation.
Page subtitle: “Manage your organisation and user settings.”
Your personal data:
- First name, last name — used in email signatures and the sender block
- Email — read-only field, cannot be changed (“Email address cannot be changed.”)
- Email notifications switch — “Get notified about new replies”
- Interface language — German or English; affects the app UI only, not email content
- Default language for emails — pre-fill in the AI reply editor when the contact has no language of their own
Save — toast “Profile saved”.
Tab: Organisation
Section titled “Tab: Organisation”See Organisation. It covers org name, time zone, sender name, sender email, onboarding reset, and deleting the organisation.
Three central writing settings live here:
Default salutation
Section titled “Default salutation”Sie or Du as the default for new contacts. More under AI writing style.
AI writing style
Section titled “AI writing style”Choose between Clear & concise, Collaborative, Closing focus, Formal & neutral. Affects every AI-generated text.
Online acceptance link
Section titled “Online acceptance link”Switch “Insert online acceptance link automatically” — when enabled, Flino includes the acceptance link in the AI draft of the first email by default.
Acceptance link in templates
Section titled “Acceptance link in templates”Switch “Enable acceptance link variables in sequence templates” (off by default) — unlocks the {{offer_acceptance_link}} and {{offer_acceptance_cta_block}} variables for manual and hybrid templates. See Templates.
Booking link
Section titled “Booking link”Store your Booking link (HTTPS) (e.g. Calendly, Cal.com) and enable “Enable booking link variables in sequence templates” (off by default) to use {{booking_link}} and {{booking_cta_block}} in templates. Only HTTPS URLs are accepted.
Unsubscribe note in follow-ups
Section titled “Unsubscribe note in follow-ups”Switch “Show unsubscribe note” (on by default) — adds a subtle unsubscribe note to automated follow-up emails. See Legal & GDPR.
- Google Calendar — connection status and disconnect
- Gmail mailbox — see Connect Gmail and Google
- API tokens — see API tokens (visible to organisation owners/admins only)
Imprint / sender master data
Section titled “Imprint / sender master data”In the Email tab you find the Sender & Imprint section. Here you store:
- First name, last name, role / position
- Company name, email, phone
- Street, postcode, city, country
- VAT ID, tax number
- Commercial register, register number, register location
- Optional: email logo for emails and the acceptance page
These data are used in email footers and on the acceptance page — everything that goes outward in a legal/representative way. Keep them up to date.
In detail — including required fields and the send block when incomplete: Legal & GDPR.
Upload terms
Section titled “Upload terms”In the same area you can upload your terms PDF so it is linked on the acceptance page and the required checkbox kicks in — see Acceptance link.
Toasts: “Terms saved”, “Terms removed”.
Details (format, mandatory acceptance-page checkbox, optional email attachment): Legal & GDPR.
Common questions
Section titled “Common questions”Can I change the UI language without changing the email language? Yes — these are separate settings.
How do I change my account email address? Not directly in the UI at the moment — contact support if you need to switch it.
Where do I change the send window (Mon–Fri 9am–11am)? You don’t. The window is hard-wired to Mon–Fri, 9am–11am Europe/Berlin. There is no UI setting and no hidden config. Your organisation’s time zone (Berlin / Vienna / Zurich) is independent — it only affects display, not the send window.